Customer orientation

Hospital and pharmacy professionals are involved in the development of our pharmacy automation systems.

Excellence

Functional processes and continuous improvement ensure premium quality. Our quality management system is ISO 9001 certified.

Innovation

We design our pharmacy automation systems for integration with pharmacy and hospital ERP systems.

NEWICON IN BRIEF

NEWICON IN BRIEF

  • Established in 2007.
  • Develops and manufactures pharmacy automation systems.
  • Head office in Kuopio, Finland.
  • Subsidiary in Denmark.
  • Joint venture General Icon in China.
  • Distributors in Russia, Israel, Sweden, France, Thailand, Indonesia.
  • Supplied pharmacy automation systems to Finland, Denmark, Russia, Israel, Iran and China.
  • Finnish market leader in pharmacy automation.
  • Delivered the world’s largest automated dispensing system to the Hospital District of Helsinki and Uusimaa’s hospital pharmacy.
  • Business processes: concept development, product development, sales, production, installation and commissioning, product maintenance, service and support.
  • Roots in industrial automation and large-scale project delivery for major manufacturing companies.
CUSTOMER REVIEWS OF NEWICON

CUSTOMER REVIEWS OF NEWICON

Source: Customer satisfaction and market survey. Interviews conducted from 23 February to 20 March 2017. The survey was conducted by Norstat Finland Oy. Read more >

  • We have always received help when we needed it.
  • They delivered on every promise.
  • Friendly and helpful customer service.
  • Experienced in the change management of pharmacies.
  • Fast maintenance and incident resolution.
  • Humane sales approach.
  • Flexible, reliable and innovative company.
  • Understands the pharmacy business.
  • Delivery and installation went as agreed.
  • Listens to customer needs and develops new features.
  • The pharmacy automation system is being updated all the time.

STORIES FROM NEWICON

An Industrial Designer: A touch screen like a pizza

The hospital is an automated dispensing cabinet’s natural environment, so we wanted to develop it jointly with the customer from the ground up.

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A crucial investment in continuous improvement

NewIcon has an extensive ERP system in place. The purpose of the investment was to improve the efficiency of the company’s operations and increase capacity.

Read

Artists of pharmacy digitalisation

The digitalisation of pharmacies is not yet with us – our information system experts, the artists of digitalisation, are making sure that it happens.

Read

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