Press Release: Vantaanportti Pharmacy Invested in Finnish Technology

Vantaanportti Pharmacy modernized its operations in conjunction with its move to new premises.

It is one of the largest pharmacies in Finland and acquired a fully-automatic medicine storage robot from a Finnish manufacturer to deliver medicine packages quickly and reliably to the customer service desk. The robot also allows staff to spend more time on customer service.

The 3.6-meter-high robot located at the back of the pharmacy has a window in its wall where customers can watch the robot filling shelves and retrieving medicine packages.

The move to larger premises within a shopping center in Vantaa provided a natural time to invest in medicine supply automation. In addition to the fully-automatic medicine storage robot, NewIcon Oy from Kuopio, Finland, is also delivering other pharmacy technology to Vantaanportti Pharmacy. For instance, the prescription delivery point will have an additional order display where a pharmacist can order self-medication products from storage to a customer who has come to pick up a prescription drug. A good example of this is antibiotics, which are recommended to be accompanied by a course of lactic acid bacteria.

“We are also in the process of designing a function for the additional order display where the customer may personally order medicines from storage to the shop’s information desk. All in all, we find that automation is a natural aid in the business operations of a modern pharmacy,” says Jari Kiviranta, Head of Pharmacy.